If you are on a fool.com web page, look in the top right-hand corner of the screen. You will see a black bar that runs along the top of the screen, and all the way on the right it will either say 'Login' or 'My Services.'
If this says ‘Login’, click this link which will take you to the Login page.
If this says ‘My Services’ - then you are already logged in and can access your premium services.
After clicking the ‘Login’ button, it will take you to the Login page.
Here, you will find two options.
By clicking this option, you will be taken to a page that has a field to enter your email address. After entering your email address, click ‘Send Sign In Link.’ You will be sent a temporary sign-in link via email that will be valid for one hour.
This email will be titled ‘Your requested sign-in link for The Motley Fool’ and will be sent shortly after clicking the aforementioned button.
From this email, you will click the green button that says ‘Login.’
After clicking this button, you will be redirected to ‘Your Motley Fool Services’ and at this point, you are temporarily logged in.
After one hour this link will expire and you will not be able to use this link for future sign-ins.
This button is located on the Login page directly above the ‘Password’ field, and to the right of the word ‘Password.’
By clicking this link, you will be taken to a page that states ‘Forgot Your Password?’
On this page, you can enter your email address or Fool username to have a password reset email sent to your email address on file.
You will receive an email titled ‘Your request to reset your password’ and this will be sent shortly after clicking the aforementioned button.
From this email, you will click the green button that says ‘Reset your password.’
By clicking this button, you will be redirected to a page where you may then reset your password.
Your new password has certain requirements for what it must include. These are:
- 8-22 characters (no spaces)
- One lower and one uppercase letter
- One number
- One special character (e.g. @, %, *)
This is an example of an acceptable password: Fool123$
This password is acceptable because it includes: at least 8 characters, no spaces, at least one capital letter, at least one lowercase letter, at least one number, and at least one special character.
This is an example of an unacceptable password: fool1
This password is unacceptable, because it does not include: at least one capital letter, at least one special character, and it is not at least 8 characters.
You will see two password fields: ‘New Password’ and ‘Re-enter New Password.’
You will need to enter the exact same password in each field.
After entering your password in each field, click the blue button directly below the ‘Re-enter New Password’ field that says ‘Save New Password.’
If the passwords typed in the two fields do not match, you will receive an error message stating ‘Please correct the following: Passwords do not match.’
If you receive this error, simply re-enter your password in each field. To ensure that the passwords match, you can click the ‘Show’ button to the right of either field. This will allow you to see what you have typed, and ensure that the passwords match.
If your passwords match, you will be successfully logged in. You will be redirected to ‘Your Motley Fool Services.’
I didn’t receive my password reset email?
If you have requested a temporary sign-in link or password reset email and have not received it in your email inbox, check your junk/ spam folder.
If you cannot locate this email in your inbox or junk/ spam folders, you may need to ‘whitelist’ the email address from which this email is sent. You can ‘whitelist’ an email address by adding it to your contact list/ address book/ safe senders list.
The email address that the emails are sent from is: firstname.lastname@example.org