Login assistance - Desktop and laptop devices

Here you will find a set of instructions to help you get logged into your account on fool.com with a desktop/ laptop device.

By logging into your account you will have access to the premium service(s) that you are subscribed to.

  1. Open a web browser (i.e. Google Chrome, Safari, Firefox, Internet Explorer, etc.). In the web address bar (located near the top of your screen) type in: www.fool.com and press the ‘Enter’ key. This will redirect you to The Motley Fool homepage.
  2. After your page loads, you will find a black bar running across the top of your screen. Look in the top right-hand corner of the screen. You will either see the words ‘My Fool,’ ‘Help,’ and ‘My Services’ in white letters, or ‘Login’ and ‘Help’ in white letters.
    • If you see ‘My Fool,’ ‘Help,’ and ‘My Services’ you are already logged in and may now access your premium services.
    • If you see ‘WELCOME BACK’ in yellow letters in the middle of the screen, you are already logged in and may now access your premium services.
  3. If you see ‘Login’ and ‘Help, you are not logged into your Motley Fool account. Click the ‘Login’ button. This will redirect you to a page where you may then enter your ‘Email/ Username’ and ‘Password’ associated with your Motley Fool account.
  4. If you find that the ‘Email/ Username’ and ‘Password’ fields are prefilled, your web browser may have saved your login information in the past.
    • The prefilled information may or may not be your correct ‘Email/ Username’ and ‘Password’. To ensure that this information is correct, you may delete the prefilled information and re-enter your ‘Email/ Username’ and ‘Password’.
      1. Depending on your browser, you may need to simply click the ‘Email/ Username’ or ‘Password’ field to erase the prefilled information, OR you will need to delete the information by clicking into the field and pressing the ‘backspace’ button until the field is left blank.
  5. In the ‘Email/ Username’ field, type the email address associated with your Motley Fool account. In the ‘Password’ section, type the password you have already created.
    • If your ‘Email/ Username’ or ‘Password’ are denied, this means that one or the other is misspelled or your password is not the password associated with your Motley Fool account.
  6. After successfully logging in you will be redirected to The Motley Fool's homepage where you may then access your premium service(s).

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